UGC letter on Fee Refund Policy: Governors asked to intervene

UGC has written a letter to the Principal Secretaries to the Hon’ble Governors of all States and UTs seeking their Intervention on Non-Compliance with UGC Fee Refund Policy.

What the letter says

The letter is in furtherance of continues an earlier letter dated 3rd July, 2025 and records that certain Higher Educational Institutions (HEIs) are persistently not complying with the UGC Fee Refund Guidelines, which have been made to protect students’ interests and to keep the admission process fair.

UGC has issued several circulars and notifications on timely refund of fees to students who cancel their admission within the stipulated period on 17th December 2020, July 2021, 2nd August 2022, 3rd July 2023, 9th February 2024 and 12th June 2024. They are listed in Annexure-I.

Action already taken by UGC

UGC has forwarded student grievances to the institutions concerned and held consultative meetings. It has also followed up in writing and by telephone with universities and their affiliated colleges. According to the letter, these steps have not given the desired results. Student specific details are in Annexure-II.

Request made

UGC has requested the Governors’ offices to ensure strict enforcement of the Fee Refund Policy and has sought a directive from the Governor, cautioning the institutions against further violations, would help protect students. A detailed list of the institutions that have not complied is enclosed as Annexure-III.

What institutions should do

Institutions should follow and comply with the UGC Guidelines and should also clear any pending refund complaints, and should check whether their name appears in Annexure-III.